Virtual Vehicle

This online program lets you demonstrate over 350 technically-accurate failure mode animations, from simple maintenance procedures to complex repairs, in a way your customers can understand.

Quick Links

Contact Information:
Virtual Vehicle Representative
(800) 214-0289
service@virtualvehiclemd.com

Links:
Virtual Vehicle Website

How It Benefits You

Virtual Vehicle is the perfect communication tool, easily explaining recommended service or repairs to customers. When they can go under the hood virtually to see the work that needs to be done, the decision to agree to the repair becomes much easier. It also increases confidence and trust in your shop, leading to repeat business and referrals. You can use Virtual Vehicle when presenting estimates, or even as a follow-up tool on service that’s been declined. Use Virtual Vehicle as a regular part of your selling process and watch your sales increase.

Program Details

Animations can be emailed or texted to customers, allowing them to listen to the built-in narration. Or you can use it to explain the repair over the phone. Loop animations can also be featured on your website to promote specific services.

As an added bonus, when you email an animation, you can customize the message with your business logo, your website address, and a promotional banner to encourage additional business.

Set up employee accounts too so that each employee will have their own login. This allows you to see who is accessing the program and how it is being used. Reports on the number and types of animations being displayed are also available.

Virtual Vehicle is included with your TECHNET membership and is very easy to use/

  • Visit virtualvehicle.com and enter your shop’s 10-digit phone number as the username and password for first-time access.
  • If you have any questions call (800) 214-0289 and select Option #2, or email service@virtualvehiclemd.com
  • Virtual Vehicle helps customers understand how and why a specific repair will be performed.
  • It is included as part of your TECHNET membership.
  • Helps close more sales, increase the average repair order, and encourage repeat business and referrals.
  • Digital voiceover narrations describe the animations and are available in multiple languages.
  • You can email or text the animation to your customer, and provide a personalized, promotional message from your business.

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Find Out More

Speak to your servicing store representative or visit www.virtualvehiclemd.com and select the User Guide tab to view training videos.