Roadside Assistance

How it Benefits You: What a great way to thank your customers for their business! Roadside Assistance program is another useful TECHNET marketing tool, designed to attract and retain your customers. They will enjoy added peace of mind when you promote this program and extend it to them each time they spend $25 or more at your shop.

Low Cost, High Coverage

Coverage for events such as a flat, lock-out, empty tank, dead battery and need for a tow, free to every customer who spends $25 or more on vehicle services at your shop. Refer to terms and conditions under Benefit Limit for more information.

Coverage 24/7 for an Entire Year

Customers contact a service provider of their choice, and submit their claim for reimbursement.

$75 Reimbursement on Services

Customers will be reimbursed on roadside services up to $75 per occurrence, up to two service calls in a 365-day period.

Quick Links

Contact Information:

Have your customers contact a service provider of their choice.

Documents:
Terms and Conditions
Roadside Assistance Program
Roadside Assistance Reimbursement Request
Roadside Assistance Program Frequently Asked Questions
Comparison Chart

Program Coverage

The Roadside Assistance program is included in your membership, and is available to protect customers who spend $25 or more. It gives them peace of mind on the road and demonstrates your commitment to them. No matter where they travel in North America, they are covered 24/7 for an entire year.

For service, please have your customers contact a service provider of their choice, and submit their claim for reimbursement.

For service, your customers can contact a service provider of their choice. Customers will be required to have a credit card available for use when calling for roadside service. 

For reimbursement, your customers simply submit their receipt for vehicle service for at least $25, plus their original receipt from the roadside service provider to the TECHNET Warranty Administrator. If the service provider does not provide the customer with a service receipt, have the customer complete a Reimbursement Request Form and submit it in substitution of an original receipt. The reimbursement process includes the following: 

Complete a Claim Form and submit it along with the roadside service receipt (or Reimbursement Request Form) and receipt for vehicle service via fax to 866-924-3668, or email to mechclaims@sonsio.com, or postal mail to TECHNET Customer Care, P.O. Box 17659, Golden, CO 80402. 

Reimbursement will be mailed within 10 to 14 days. Customers receive up to $75 in reimbursement. They may submit claims up to two occurrences with in a 365-day period. 

Please note that complimentary Roadside Assistance is not limited to a specific repair or service. Reimbursements must be made to customers and cannot be made to Members.

Find Out More

Roadside Assistance Program Terms and conditions are available for download, as are FAQs, to help you explain details of the program to your customers.

Remember to market this outstanding, complimentary program in your shop! Repair order holders and invoice stickers are available here to order.

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