TechNet Member Resources
Is your shop helping the community? Let them know by contacting local media outlets. Download the TechNet Media Relations Guidelines.
Use the TechNet Warranty Information Sheet to offer contact-less check out. Attach this information to repair orders provided to customers digitally or print on the back of repair orders to let them know about their warranty protection plan. Download now:
Download TechNet Cleaning Checklist. Attach to customer’s repair order to let them know the steps your shop has taken to sanitize their vehicle
Download social media graphics and copy to communicate the steps your shop is taking during this time.
Download letter template to communicate steps your shop is taking during COVID-19 to your community.
Share this MotoVisual New Safety Animation with your customers to let them know what safety precautions your shop is taking.
The World Professional Automotive Community will deliver business and technical topics every weeknight in one-hour segments starting at 8pm EDT.Click here to view the class schedule and registration links.
The Virtual Classroom will deliver technical topics in one-hour segments at various times each week, with a new topic every week.Click here to view the class schedule and registration links.
What other shops are doing:
Connect with your customers on social media and make them aware of actions you are taking to maintain a safe and healthy environment
Call your customers directly for a personal touch
Disinfect your customer’s car in front of them
Provide a tote bin or shelf for parts deliveries and returns
Modify hours of operation
Suspend signatures provided or required on invoices
Decrease contact with customers by avoiding shared use items: keys, pens, tablets and other electronic devices
Remove food or beverage stations in your waiting area
Pick up and drop off services